Austin Sample
West Coast Leader of the Month | February 2024
Assistant Account Manager II
Houston, TX
Austin’s knowledge of our complex location is incredible. He demonstrates an amazing balance of understanding both the Events Side and the Monthly Side of the garage. Utilizing his experience, he develops action plans for signage to optimize traffic flow during events, even when faced with twelve consecutive showings across five theaters. Austin ensures that arrival times are minimized and parking is a positive experience for theater attendees.
Additionally, Austin fosters great relationships with staff. While he takes charge when needed, he remains approachable and humorous, maintaining high team morale even during long days.
Austin excels in communicating with contacts across the office towers the garage supports, playing a crucial role in ensuring swift and accurate information processing. Recently, he has successfully managed reservation projects for the city court using his extensive knowledge. Overall, Austin is an outstanding leader, and I am delighted to have him on my team.
Nominated by: Kyle Kleckner