Edgar Polanco
East Coast Rock Star of the Month | January 2023
Valet Captain
Hartford, CT
Edgar goes above and beyond every time he comes into work. He’s reliable, hardworking, and has exceptional customer service. Our client, The Capital Grille, had the following to say about him: “ I wanted to reach out and commend a team member of yours for going above and beyond the call of duty. Guests of ours were celebrating their 25th Wedding Anniversary at our restaurant and had gotten a flat tire as they were pulling in. Edgar Polanco, put the guest at ease, sent them in to enjoy their anniversary celebration and changed their tire! That is the kind of 5-star service one should expect when dining at The Capital Grille. For Edgar to take the initiative on his own is inspiring. I have shared this with my team and wanted to share with you too! Team members like Edgar are the lifeblood of our business. Kudos to Edgar and Propark for saving the day and exceeding our guests’ expectations.”
Nominated by: Zain Awan, Senior Account Manager